Payments2 min read
Bank Transfer and DuitNow Deposit Guide for Players
Step-by-step guide to depositing by online bank transfer and DuitNow in Malaysia, including reference numbers, processing times and how to fix delays.
Quick answer
For a bank transfer or DuitNow deposit, copy the account details from the Deposit page, transfer from an account in your own name, include the reference if requested, and submit the receipt. Credits usually arrive within minutes.
Steps
- Open Deposit and choose bank transfer or DuitNow
- Copy the latest account details
- Transfer from your own account
- Add the reference code
- Upload the receipt
Important
Deposit account details can change. Always copy them fresh from the Deposit page rather than using a saved beneficiary.
Frequently asked questions
Why is my bank deposit not credited?
Common causes are a wrong amount, missing reference or interbank delay. Send the receipt to live chat.